Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 13:40:06 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           05:34 PM, 26th Mar                   Bot                   Hi again!           05:34 PM, 26th Mar                     User                    I need help unlocking my shukran account please           05:35 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:35 PM, 26th Mar                     User                    I need help unlocking my shukran account please           05:35 PM, 26th Mar                   Shivani                    Please share your registered email address so that we can check.           05:35 PM, 26th Mar                     User                    [email-masked]           05:36 PM, 26th Mar                   Shivani                    We would like to inform you that we have unlocked your Shukran card and we request you to please try to link it again.           05:38 PM, 26th Mar                   Shivani                    To link your Shukran card, please follow the below steps:

1- Log in your account.
2- Go to My account > Shukran > Link your account here.
3- Follow the provided steps on the webpage           05:38 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            05:39 PM, 26th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           05:39 PM, 26th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:39 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/576175