Subject: Ticket Assigned - Conversation with Dancing Heart
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 13:13:35 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dancing  Heart Dancing  Heart                    Order no is LM6471952313           04:39 PM, 26th Mar                     Dancing  Heart                    Hello brother u der           04:42 PM, 26th Mar                     Dancing  Heart                    I am waiting           04:42 PM, 26th Mar                     Dancing  Heart                    Hello           04:45 PM, 26th Mar                   Bot                   أهلا مرة أخرى!           04:45 PM, 26th Mar                     Dancing  Heart                    Is there any one           04:45 PM, 26th Mar                     Dancing  Heart                    I am waiting           04:46 PM, 26th Mar                     Dancing  Heart                    Hello           04:47 PM, 26th Mar                   Bot                   أهلا مرة أخرى!           04:47 PM, 26th Mar                     Dancing  Heart                    What the hell is this no one is replying           04:47 PM, 26th Mar                     Dancing  Heart                    Could not help me with my problem           04:47 PM, 26th Mar                     Dancing  Heart                    What u people are doing           04:48 PM, 26th Mar                     Dancing  Heart                    Hellllllloooooooo           04:49 PM, 26th Mar                     Dancing  Heart                    Where are you           04:49 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:50 PM, 26th Mar                     Dancing  Heart                    My order number is LM6471952313           04:51 PM, 26th Mar                     Dancing  Heart                    I didn't get my order till now           04:51 PM, 26th Mar                     Dancing  Heart                    When I tracked num it shown me that order is out for delivery but delivery boy did not called me yet           04:52 PM, 26th Mar                     Dancing  Heart                    Where is he           04:52 PM, 26th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           04:53 PM, 26th Mar                     Dancing  Heart                    Day before yesterday also I got a message that order is out for delivery but he didn't called me then I got a message that he didn't reached me so unable to deliver it           04:53 PM, 26th Mar                     Dancing  Heart                    Today morning itself I called n talked with u people and said that they will call you soon but no response till now           04:54 PM, 26th Mar                     Dancing  Heart                    Yesterday i got 3 items that delivery boy was on time n gave me my parcel           04:55 PM, 26th Mar                     Dancing  Heart                    Today i don't get my order           04:55 PM, 26th Mar                     Dancing  Heart                    Already I paid           04:55 PM, 26th Mar                     Dancing  Heart                    If he not comes now then my order will be canceled           04:55 PM, 26th Mar                     Dancing  Heart                    What is this???           04:56 PM, 26th Mar                     Dancing  Heart                    U people are not responding properly           04:56 PM, 26th Mar                     Dancing  Heart                    What should I think n do?????           04:56 PM, 26th Mar                     Dancing  Heart                    Miss shivani are you der?           04:57 PM, 26th Mar                   Shivani                    Yes           04:57 PM, 26th Mar                   Shivani                    We are sorry for the late response.           04:57 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           04:58 PM, 26th Mar                     Dancing  Heart                    Ok           04:58 PM, 26th Mar                     Dancing  Heart                    Do it soon           04:58 PM, 26th Mar                     Dancing  Heart                    It's already 4 now           04:58 PM, 26th Mar                   Shivani                    Thank you for holding up            04:58 PM, 26th Mar                   Shivani                    We can see that you have placed your order on 23 March, 2020. The orders usually delivered  within  5- 7 working days.           04:59 PM, 26th Mar                     Dancing  Heart                    , ok           04:59 PM, 26th Mar                     Dancing  Heart                    But           04:59 PM, 26th Mar                   Shivani                    Our team will contact you soon to arrange the delivery.           04:59 PM, 26th Mar                     Dancing  Heart                    Day before yesterday only it would be delivered           04:59 PM, 26th Mar                     Dancing  Heart                    yesterday i got my parcel           04:59 PM, 26th Mar                     Dancing  Heart                    Today also it is out for delivery           05:00 PM, 26th Mar                     Dancing  Heart                    That delivery boy is not doing his work properly           05:00 PM, 26th Mar                     Dancing  Heart                    where is he           05:00 PM, 26th Mar                     Dancing  Heart                    Morning 9:30 I can see that it was out for delivery till now where is he           05:01 PM, 26th Mar                     Dancing  Heart                    If I don't get today then my order will be canceled           05:01 PM, 26th Mar                   Shivani                    Yes, we can see that you have received your one shipment.           05:01 PM, 26th Mar                     Dancing  Heart                    I want his contact number           05:01 PM, 26th Mar                     Dancing  Heart                    So that I can call him           05:01 PM, 26th Mar                   Shivani                    However, the other one is showing out for delivery and he will contact you soon.           05:01 PM, 26th Mar                     Dancing  Heart                    He is not calling           05:02 PM, 26th Mar                     Dancing  Heart                    See the time now           05:02 PM, 26th Mar                     Dancing  Heart                    It's already 4           05:02 PM, 26th Mar                   Shivani                    We would like to inform you that the order is being deliver by our internal courier team and we do not have their contact number.           05:03 PM, 26th Mar                     Dancing  Heart                    How it can be           05:03 PM, 26th Mar                     Dancing  Heart                    It is coming by landmark group?           05:03 PM, 26th Mar                   Shivani                    Our team will contact you to arrange the deliver as soon as possible.           05:04 PM, 26th Mar                     Dancing  Heart                    From morning I am waiting           05:04 PM, 26th Mar                     Dancing  Heart                    now I cannot           05:04 PM, 26th Mar                     Dancing  Heart                    Take a strict action           05:05 PM, 26th Mar                     Dancing  Heart                    ?           05:07 PM, 26th Mar                   Shivani                    Ok           05:08 PM, 26th Mar                   Shivani                    We will forward your issue to our concern team and we request you to please share your email address.           05:09 PM, 26th Mar                     Dancing  Heart                    Till when should I wait           05:09 PM, 26th Mar                   Shivani                    We will get back to you soon.           05:10 PM, 26th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           05:10 PM, 26th Mar                     Dancing  Heart                    [email-masked]           05:11 PM, 26th Mar                   Shivani                    Thank you for the email.           05:12 PM, 26th Mar                   Shivani                    We will get back to you soon.           05:12 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            05:12 PM, 26th Mar                     Dancing  Heart                    Ok           05:12 PM, 26th Mar                     Dancing  Heart                    no thanks           05:13 PM, 26th Mar                   Shivani                    You're most welcome.           05:13 PM, 26th Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           05:13 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/575978