Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 12:50:39 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:33 PM, 26th Mar                   Bot                   Hi again!           04:33 PM, 26th Mar                     User                    I have order to be delivered but I didn’t get it           04:34 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:35 PM, 26th Mar                     User                             04:36 PM, 26th Mar                     User                    I didn’t receive my order           04:36 PM, 26th Mar                     User                    my mobile No 0569901570           04:37 PM, 26th Mar                     User                    My order No 9773957302           04:38 PM, 26th Mar                     User                    please check for me           04:38 PM, 26th Mar                     User                    Hello you still there?           04:40 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           04:41 PM, 26th Mar                     User                    Thank you           04:41 PM, 26th Mar                   Shivani                    Thank you for holding up            04:47 PM, 26th Mar                   Shivani                    We can see that your order is shipped from warehouse and our courier team will contact you on #+971558544043 to arrange the delivery soon.           04:48 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            04:48 PM, 26th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           04:50 PM, 26th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:50 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/575828