Subject: Ticket Assigned - Conversation with Popping Football
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 11:10:49 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Popping Football Popping Football                    Hi           02:46 PM, 26th Mar                     Popping Football                             02:47 PM, 26th Mar                     Popping Football                             02:47 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:47 PM, 26th Mar                     Popping Football                             02:48 PM, 26th Mar                     Popping Football                    I need that axis           02:49 PM, 26th Mar                   Shivani                    Thank you for the details.           02:50 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:50 PM, 26th Mar                     Popping Football                    Sure           02:51 PM, 26th Mar                   Shivani                    Thank you for holding up            02:53 PM, 26th Mar                     Popping Football                    Yes           02:54 PM, 26th Mar                     Popping Football                    Box wasn't damaged           02:54 PM, 26th Mar                     Popping Football                    Packed properly           02:54 PM, 26th Mar                   Shivani                    We are sorry to inform you that we do not have the option to offer exchange of the item.           02:55 PM, 26th Mar                   Shivani                    However, you can return this item and place a new order again.           02:55 PM, 26th Mar                     Popping Football                    How to return it back?           02:55 PM, 26th Mar                     Popping Football                    Its almost assembled           02:56 PM, 26th Mar                     Popping Football                    And box partially destroyed           02:56 PM, 26th Mar                   Shivani                    Please let us know which part is missing.           02:57 PM, 26th Mar                     Popping Football                    Axis for rear wheels           03:00 PM, 26th Mar                     Popping Football                    I found hole in the box           03:00 PM, 26th Mar                     Popping Football                             03:00 PM, 26th Mar                     Popping Football                    But in           03:01 PM, 26th Mar                     Popping Football                    Wheels fixing by screws to metallic axis from both sides           03:02 PM, 26th Mar                     Popping Football                             03:03 PM, 26th Mar                   Shivani                    Thank you for the details.           03:06 PM, 26th Mar                   Shivani                    We will forward this case to our team and we will get back to you soon.           03:06 PM, 26th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           03:06 PM, 26th Mar                     Popping Football                    [email-masked]           03:08 PM, 26th Mar                   Shivani                    Thank you           03:08 PM, 26th Mar                   Shivani                    We will get back to you soon.           03:08 PM, 26th Mar                     Popping Football                    Please, hurry up, otherwise my boy will make my life disaster           03:09 PM, 26th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           03:10 PM, 26th Mar                   Shivani                    We will get back to you soon.           03:10 PM, 26th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           03:10 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/575167