Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 10:56:12 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:43 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:44 PM, 26th Mar                     User                    I have 2 orders where it's status is "shipped" since 2 days.. But not received yet           02:44 PM, 26th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           02:45 PM, 26th Mar                     User                             02:45 PM, 26th Mar                     User                    Plz find attached showing the 2 order numbers           02:45 PM, 26th Mar                   Shivani                    Thank you for the details.           02:48 PM, 26th Mar                   Shivani                    6472091757  6472082928           02:49 PM, 26th Mar                   Shivani                    Thank you for holding up            02:49 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:49 PM, 26th Mar                     User                    Ok           02:49 PM, 26th Mar                   Shivani                    Thank you for holding up            02:52 PM, 26th Mar                   Shivani                    We would like to inform you that the order usually delivered within  5- 7 working days an =d your both the order has been shipped.           02:52 PM, 26th Mar                   Shivani                    Once the order will be out for delivery our courier team will contact you to arrange the delivery time.           02:53 PM, 26th Mar                     User                    So when the expected delivery date?           02:53 PM, 26th Mar                   Shivani                    Our courier team will contact you soon to arrange the delivery.           02:54 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            02:54 PM, 26th Mar                     User                    Thanks           02:54 PM, 26th Mar                   Shivani                    You're molst welcome.           02:55 PM, 26th Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           02:55 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/575088