Subject: Ticket Assigned - Conversation with Rinsing Wayfarer
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 10:33:50 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rinsing Wayfarer Rinsing Wayfarer                    Excuse me           02:09 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:10 PM, 26th Mar                     Rinsing Wayfarer                    I try to call max not correct number           02:12 PM, 26th Mar                     Rinsing Wayfarer                    I have 2 item to change size           02:12 PM, 26th Mar                     Rinsing Wayfarer                    What can i do           02:13 PM, 26th Mar                     Rinsing Wayfarer                    I want change sizes           02:13 PM, 26th Mar                   Shivani                    We are sorry o inform you that we do not offer exchange of the item.           02:14 PM, 26th Mar                     Rinsing Wayfarer                    Why           02:15 PM, 26th Mar                   Shivani                    However, you can return the item and purchase a new item with the desired size.           02:15 PM, 26th Mar                     Rinsing Wayfarer                    Oky           02:16 PM, 26th Mar                     Rinsing Wayfarer                    How can i returned           02:16 PM, 26th Mar                     Rinsing Wayfarer                    I buy it online           02:16 PM, 26th Mar                     Rinsing Wayfarer                             02:17 PM, 26th Mar                     Rinsing Wayfarer                    This is the number of order?           02:17 PM, 26th Mar                   Shivani                    We would like to inform you that you can  book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.           02:17 PM, 26th Mar                     Rinsing Wayfarer                    You cant make it?           02:18 PM, 26th Mar                   Shivani                    Kindly share the name of the item which you want to return.           02:19 PM, 26th Mar                     Rinsing Wayfarer                             02:20 PM, 26th Mar                     Rinsing Wayfarer                             02:21 PM, 26th Mar                     Rinsing Wayfarer                    This is 2 items           02:21 PM, 26th Mar                   Shivani                    Thank you for the details.           02:22 PM, 26th Mar                     Rinsing Wayfarer                    You r welcome           02:23 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I check.           02:24 PM, 26th Mar                     Rinsing Wayfarer                    Ok           02:24 PM, 26th Mar                   Shivani                    Thank you for holding up            02:28 PM, 26th Mar                     Rinsing Wayfarer                    Ok           02:28 PM, 26th Mar                     Rinsing Wayfarer                    What the update           02:29 PM, 26th Mar                   Shivani                    We would like to inform you that we ave created the return for both the items and our team will contact you in 3- 5 working days for the collection of the items under tracking id #45496943973           02:29 PM, 26th Mar                     Rinsing Wayfarer                    Oky           02:29 PM, 26th Mar                     Rinsing Wayfarer                    And the money?           02:29 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            02:29 PM, 26th Mar                     Rinsing Wayfarer                    For the money?           02:30 PM, 26th Mar                   Shivani                    The amount be refunded to your original payment method.           02:30 PM, 26th Mar                     Rinsing Wayfarer                    On my card or max account           02:31 PM, 26th Mar                     Rinsing Wayfarer                    ?           02:31 PM, 26th Mar                   Shivani                    In your card within  2- 15 days once we will process the refund for the returned items.           02:32 PM, 26th Mar                     Rinsing Wayfarer                    Oky thank you           02:32 PM, 26th Mar                   Shivani                    You're most welcome.           02:33 PM, 26th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           02:33 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/574941