Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 09:02:31 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. Plz update about my order # 6471158742           12:47 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:49 PM, 26th Mar                     User                    Plz update on my order # 6471158742           12:49 PM, 26th Mar                     User                    I hve not received the shipment           12:50 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:53 PM, 26th Mar                     User                    Ok           12:53 PM, 26th Mar                   Shivani                    We would like to inform you that our team contacted you but did not get any response from your end.           12:54 PM, 26th Mar    
                Shivani                    +966556269572           12:54 PM, 26th Mar                   Shivani                    Kindly share your contact number so that we can forward it to our team.           12:55 PM, 26th Mar                     User                    I replied to them n share my location           12:56 PM, 26th Mar                     User                    N i got the message delivery in failed           12:56 PM, 26th Mar                     User                    Since then no contact           12:58 PM, 26th Mar                     User                    See the screen shot           12:58 PM, 26th Mar                   Shivani                    Kindly share your contact number and address so that we can forward it to our team.           12:58 PM, 26th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           12:58 PM, 26th Mar                     User                    My number i
 s same           12:58 PM, 26th Mar                     User                    0556269572           12:59 PM, 26th Mar                   Shivani                    Thank you           01:00 PM, 26th Mar                   Shivani                    We will forward your issue to our team and we will get back to you soon.           01:01 PM, 26th Mar                     User                    Thanks           01:01 PM, 26th Mar                   Shivani                    You're most welcomme.           01:02 PM, 26th Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           01:02 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/574426