Subject: Ticket Assigned - Conversation with Drumming Football
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 08:52:53 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Drumming Football Drumming Football                    Hello           12:35 PM, 26th Mar                   Bot                   أهلا مرة أخرى!           12:35 PM, 26th Mar                     Drumming Football                    can u update me on my order status ?           12:35 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:36 PM, 26th Mar                     Drumming Football                    #6471178681 order           12:36 PM, 26th Mar                     Drumming Football                    it was supposed to be delivered yesterday .. and it shows undelivered...           12:37 PM, 26th Mar                     Drumming Football                    no one from the delivery team contacted me ..           12:37 PM, 26th Mar                     Drumming Football                    no calls           12:37 PM, 26th Mar                     Drumming Football                    my number an email are correctly filled in my profile.. so it’s not an issue from that           12:38 PM, 26th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           12:39 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:40 PM, 26th Mar                     Drumming Football                    Ok           12:44 PM, 26th Mar                   Shivani                    We would like to inform you that yoru order is shipped from warehouse.           12:45 PM, 26th Mar                     Drumming Football                    Does it mean it will be delivered today?           12:46 PM, 26th Mar                   Shivani                    We would request you to please share your contact number.           12:47 PM, 26th Mar                     Drumming Football                    it is already in my profile .. +966540754032           12:47 PM, 26th Mar                   Shivani                    We will forward your issue to our concern team and we will update you soon.           12:48 PM, 26th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           12:48 PM, 26th Mar                     Drumming Football                    [email-masked]           12:50 PM, 26th Mar                     Drumming Football                    Can u provide me with the delivery team contact number?           12:50 PM, 26th Mar                   Shivani                    We are sorry to inform you that we do not have their contact number.           12:51 PM, 26th Mar                   Shivani                    However, we will forward your issue to our concern team and we will get back to you.           12:52 PM, 26th Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           12:52 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/574363