Subject: Ticket Assigned - Conversation with Scarlet Fish
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 08:34:50 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Scarlet  Fish Scarlet  Fish                    Hi           12:14 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:15 PM, 26th Mar                     Scarlet  Fish                    https://www.centrepointstores.com/kw/en/my-account/order/8374181652           12:15 PM, 26th Mar                     Scarlet  Fish                    That's the order number           12:15 PM, 26th Mar                   Shivani                    Thank you for the details.           12:17 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:17 PM, 26th Mar                     Scarlet  Fish                    Ok           12:17 PM, 26th Mar                     Scarlet  Fish                    Please help me out           12:18 PM, 26th Mar                     Scarlet  Fish                    As all shops closed n need clothes for the baby           12:19 PM, 26th Mar                     Scarlet  Fish                    ???           12:22 PM, 26th Mar                   Shivani                    We can see that you have placed your order on 25 March, 2020. The orders usually delivered within 5 - 6 working days.           12:23 PM, 26th Mar                   Shivani                    Once the order will be shipped you will receive the notification with the tracking details.           12:23 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            12:23 PM, 26th Mar                     Scarlet  Fish                    Can we come n pick up           12:23 PM, 26th Mar                     Scarlet  Fish                    As I need it today or tomorrow           12:23 PM, 26th Mar                     Scarlet  Fish                    Please advise           12:24 PM, 26th Mar                     Scarlet  Fish                    5 to 6 days is too much           12:24 PM, 26th Mar                     Scarlet  Fish                    Please assist           12:24 PM, 26th Mar                   Shivani                    We are sorry to inform you that we have disabled the click and collect service as our store is closed.           12:25 PM, 26th Mar                     Scarlet  Fish                    Ok           12:26 PM, 26th Mar                     Scarlet  Fish                    Can you assist me by having the order delivered today or tomorrow           12:26 PM, 26th Mar                     Scarlet  Fish                    It's an urgent request           12:26 PM, 26th Mar                     Scarlet  Fish                    The baby is born n we are out of clothes as no shop is open           12:27 PM, 26th Mar                   Shivani                    We are sorry to inform you that your order still not shipped from warehouse.           12:29 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            12:30 PM, 26th Mar                     Scarlet  Fish                    The only help is           12:30 PM, 26th Mar                     Scarlet  Fish                    Speed up.           12:30 PM, 26th Mar                     Scarlet  Fish                    I know its possible           12:30 PM, 26th Mar                     Scarlet  Fish                    U just need a will to do it           12:31 PM, 26th Mar                   Shivani                    We are sorry the order delivered within  5-6 working days.           12:32 PM, 26th Mar                   Shivani                    And your order still in progress.           12:32 PM, 26th Mar                     Scarlet  Fish                    Thanks           12:33 PM, 26th Mar                   Shivani                    You're most welcome.           12:34 PM, 26th Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           12:34 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/574264