Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 07:30:08 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:08 AM, 26th Mar                   Bot                   Hi again!           11:08 AM, 26th Mar                     User                    I would like to ask about my shipment           11:08 AM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:09 AM, 26th Mar                     User                    I wanted to ask about my shipment           11:10 AM, 26th Mar                     User                    Is it gonna be delivered today?           11:10 AM, 26th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           11:11 AM, 26th Mar                     User                    Sure           11:12 AM, 26th Mar                     User                    8374024453           11:12 AM, 26th Mar                   Shivani                    Thank you for the details.           11:16 AM, 26th Mar                     User                    Is it gonna be delivered today?           11:17 AM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           11:17 AM, 26th Mar                     User                    Sure           11:18 AM, 26th Mar                   Shivani                    Thank you for holding up            11:22 AM, 26th Mar                   Shivani                    We would like to inform you that your order is shipped from warehouse on 26 march.           11:22 AM, 26th Mar                   Shivani                    Once the order will be out for delivery you will get the notification for the same.           11:23 AM, 26th Mar                     User                    Yeah i sow it was shipped but I wanted to know when will it be delivered??           11:23 AM, 26th Mar                   Shivani                    once the order will be out for delivery you will get the notification.           11:26 AM, 26th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:29 AM, 26th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:29 AM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/574003