Subject: Ticket Assigned - Conversation with Yumna Dajee
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 07:09:00 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yumna Dajee Yumna Dajee                    Hi           10:51 PM, 19th Mar                   Bot                   Please enter your name.           10:51 PM, 19th Mar                     Yumna Dajee                    Yumna           10:51 PM, 19th Mar                   Bot                   Hi Yumna,what do you need help with?           10:51 PM, 19th Mar                     Yumna Dajee                    Your order update           10:52 PM, 19th Mar                   Bot                   Please choose your location           10:52 PM, 19th Mar                     Yumna Dajee                    United Arab Emirates           10:52 PM, 19th Mar                   Bot                   Please enter your order number to continue           10:52 PM, 19th Mar                     Yumna Dajee                    9771986445           10:54 PM, 19th Mar     
               Bot                    Your order status is : Processing    Here's when you will receive your order:  Home Delivery: 2-3 days  Click & Collect: 2 days  Scheduled delivery: 3-4 days   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.            10:54 PM, 19th Mar                   Bot                   Was I helpful?           10:54 PM, 19th Mar                     Yumna Dajee                    No           10:54 PM, 19th Mar                   Bot                   Would you still like to connect with an agent?           10:54 PM, 19th Mar                     Yumna Dajee                    Yes           10:54 PM, 19th Mar                   Bot                   Please enter your email           10:54 PM, 19th Mar                     Yumna Dajee                    [email-masked]           10:54 PM, 19th Mar                   Bot                   Please enter your numbe
 r           10:54 PM, 19th Mar                     Yumna Dajee                    0589940100           10:55 PM, 19th Mar                   Bot                   Please wait while we transfer you to an agent           10:55 PM, 19th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:05 AM, 26th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:07 AM, 26th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:08 AM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/573924