Subject: Ticket Assigned - Conversation with User
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Wed, 25 Mar 2020 14:04:37 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I've tried placing an order online twice right now. I put in my credit card details and after pressing "pay now" nothing happens. I dont get an order confirmation. How do I know if my order was placed or not and if you charged me twice for it?           05:51 PM, 25th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:56 PM, 25th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           06:02 PM, 25th Mar                   Shivani                    Kindly share the screenshot of the issue.           06:02 PM, 25th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:04 PM, 25th Mar                   Shivani    
                 As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:04 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/571172