Subject: Ticket Assigned - Conversation with Rolling Tree
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 25 Mar 2020 13:35:28 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rolling Tree Rolling Tree                    Hi           05:14 PM, 25th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:15 PM, 25th Mar                     Rolling Tree                    this is the 4th time am trying to contact you about the same issue           05:15 PM, 25th Mar                     Rolling Tree                    I asked tp return clothes but the courier company didn’t come to collect them           05:16 PM, 25th Mar                     Rolling Tree                    what shall I do ?           05:16 PM, 25th Mar                     Rolling Tree                    Now already 10 days and as per your policy maximum of 14 days who will be responsible of this ?           05:17 PM, 25th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           05:17 PM, 25th Mar                     Rolling Tree                    This is the first and the worst experience           05:18 PM, 25th Mar                   Shivani                    We will again forward your issue to our team and we will ask them to collect the item on priority..           05:18 PM, 25th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           05:18 PM, 25th Mar                     Rolling Tree                    How many times I need to share it ?           05:19 PM, 25th Mar                     Rolling Tree                    I think it’s already available in your records           05:19 PM, 25th Mar                   Shivani                    We request you to please share it one more time.           05:24 PM, 25th Mar                   Shivani                    We will resolve your issue as soon as possible.           05:24 PM, 25th Mar                     Rolling Tree                    House 2148           05:24 PM, 25th Mar                     Rolling Tree                    road 1132           05:24 PM, 25th Mar                     Rolling Tree                    block 1211           05:25 PM, 25th Mar                     Rolling Tree                    hamad Town           05:25 PM, 25th Mar                     Rolling Tree                    please make sure that you will accept the return and refund the amount as I will not be responsible for it           05:26 PM, 25th Mar                   Shivani                    Kindly share your email address.           05:27 PM, 25th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           05:31 PM, 25th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:35 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/570973