Subject: Ticket Assigned - Conversation with Ringing Toast
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 25 Mar 2020 13:12:27 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ringing Toast Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:03 PM, 25th Mar                     Ringing Toast                    Hi Shivani; I placed a return a week ago and no one contacted me for it           05:03 PM, 25th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           05:04 PM, 25th Mar                     Ringing Toast                    and now Abhishek tells me “that I should knw about corona virus situation”           05:04 PM, 25th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           05:04 PM, 25th Mar                     Ringing Toast                    my dear it’s 8373078645           05:05 PM, 25th Mar                   Shivani                    Thank you           05:05 PM, 25th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           05:05 PM, 25th Mar                     Ringing Toast                    Sure           05:05 PM, 25th Mar                   Shivani                    Thank you for holding up            05:07 PM, 25th Mar                   Shivani                    We can see that you have raised a return request on 18March, 2020.           05:08 PM, 25th Mar                     Ringing Toast                    yes           05:08 PM, 25th Mar                   Shivani                    Kindly share your contact number and complete address so that we can forward to our courier team.           05:08 PM, 25th Mar                     Ringing Toast                    Salmiya, Block 6- Al Awazem St. Avenue 6 building 32 floor 8           05:09 PM, 25th Mar                     Ringing Toast                    55150350           05:09 PM, 25th Mar                   Shivani                    Thank you for the details.           05:09 PM, 25th Mar                     Ringing Toast                    i understand how pressured you guys are           05:10 PM, 25th Mar                     Ringing Toast                    but please also understand that this has been raised for a week now           05:10 PM, 25th Mar                   Shivani                    We will forward your issue to our team. and we will get back to you soon via email           05:10 PM, 25th Mar                   Shivani                    [email-masked]           05:10 PM, 25th Mar                   Shivani                    Is this your email address?           05:11 PM, 25th Mar                     Ringing Toast                    yes           05:11 PM, 25th Mar                     Ringing Toast                    appreciate it           05:11 PM, 25th Mar                   Shivani                    We will get back to you soon.           05:11 PM, 25th Mar                     Ringing Toast                    thank you           05:12 PM, 25th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           05:12 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/570850