Subject: Ticket Assigned - Conversation with Orange Football
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 25 Mar 2020 13:02:21 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Orange Football Orange Football                    Abhishak           04:53 PM, 25th Mar                     Orange Football                    i have contacted you before one hour maybe           04:53 PM, 25th Mar                     Orange Football                    that I received only one piece of the 11 pieces           04:54 PM, 25th Mar                     Orange Football                    i still didn’t receive response from you           04:54 PM, 25th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:54 PM, 25th Mar                     Orange Football                    Order number: 8373600018           04:54 PM, 25th Mar                     Orange Football                    I recieved one box only           04:55 PM, 25th Mar                     Orange Football                    only one piece from the 11 pieces           04:55 PM, 25th Mar                     Orange Football                    and i paid the total money           04:55 PM, 25th Mar                     Orange Football                    one box is missed           04:55 PM, 25th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           04:55 PM, 25th Mar                     Orange Football                    and posta plus are saying that it’s center point fault           04:55 PM, 25th Mar                     Orange Football                             04:56 PM, 25th Mar                     Orange Football                    Either you send the missed box or refund me           04:56 PM, 25th Mar                     Orange Football                    am trying to contact since yesterday           04:56 PM, 25th Mar                     Orange Football                    no one is helping           04:56 PM, 25th Mar                   Shivani                    We would like to inform you that we have already forwarded your issue to our concern team and we will get back to you via email           04:57 PM, 25th Mar                     Orange Football                    When?           04:57 PM, 25th Mar                     Orange Football                    when i will have a response           04:58 PM, 25th Mar                     Orange Football                    please specify a time           04:58 PM, 25th Mar                     Orange Football                    i was told this 10 times           04:58 PM, 25th Mar                   Shivani                    Once we will receive any update from our team we will get back to you.           04:58 PM, 25th Mar                     Orange Football                    so today           04:58 PM, 25th Mar                     Orange Football                    or max tomorrow           04:58 PM, 25th Mar                     Orange Football                    ?????????????????????           04:58 PM, 25th Mar                     Orange Football                    what a bad experience           04:59 PM, 25th Mar                   Shivani                    We understand your frustration and please some time to fixed the issue for you.           04:59 PM, 25th Mar                     Orange Football                    this order was before one week           04:59 PM, 25th Mar                     Orange Football                    will never repeat this           04:59 PM, 25th Mar                     Orange Football                    and i need someone to call me           04:59 PM, 25th Mar                     Orange Football                    on this number           04:59 PM, 25th Mar                     Orange Football                    99500372           05:00 PM, 25th Mar                   Shivani                    We will get back to you soon.           05:00 PM, 25th Mar                   Shivani                    We will resolve your issue for you as soon as possible.           05:01 PM, 25th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           05:02 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/570793