Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 25 Mar 2020 11:55:38 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello Sir           03:25 PM, 25th Mar                     User                    I have a problem           03:25 PM, 25th Mar                     User                    I didn't get my order , I supposed to have it yesterday           03:26 PM, 25th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:27 PM, 25th Mar                     User                    I need to know when I will get my order , I resieved all items in 23-march, but there is one item I didn't get           03:28 PM, 25th Mar                     User                    this is my order number           03:29 PM, 25th Mar                     User                    6471485026           03:29 PM, 25th Mar                   Shivani                    We can see that you have placed your order on 23 March, 2020. The orders usually delivered within 5-7 working days.           03:31 PM, 25th Mar                     User                    it says in your website it should be within 2 days           03:33 PM, 25th Mar                     User                    so it will be with new number tracking in Aramex?           03:34 PM, 25th Mar                   Shivani                    As per our policy the order usually delivered within  5 -  7 working days.           03:34 PM, 25th Mar                   Shivani                    We would like to infrom you that as per our record yourorder has been delivered on 2           03:35 PM, 25th Mar                   Shivani                    23 March, 2020.           03:35 PM, 25th Mar                     User                    ya I resieve all items exept on           03:36 PM, 25th Mar                     User                    so it will be in 2 delieveries?           03:36 PM, 25th Mar                   Shivani                    Yes           03:38 PM, 25th Mar                   Shivani                    The item will be delivered by our internal courier team and once the item will be shipped you will receive the notification for the same.           03:39 PM, 25th Mar                   Shivani                    Is there anything else I can help you with?            03:39 PM, 25th Mar                     User                    so I should count 5-7 days from the day I order?           03:40 PM, 25th Mar                   Shivani                    Once the item will be shipped you will receive the notification.           03:40 PM, 25th Mar                     User                    ok thank you , one more question when your offer expire?           03:41 PM, 25th Mar                   Shivani                    We are sorry to inform you that our offer s and promotion changes timely.           03:47 PM, 25th Mar                   Shivani                    And we do not have exact date when the offer will expire.           03:48 PM, 25th Mar                     User                    ok thanks           03:50 PM, 25th Mar                   Shivani                    You're most welcome.           03:55 PM, 25th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           03:55 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/570352