Subject: RE: Late Shipping C&C // 9770110593
From: Jessie Caparas <[email-masked]>
To: Sachin Maheshwari <[email-masked]>, Shameer Checku <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Bsu Wml <[email-masked]>, Sameer Koothalikutty <[email-masked]>, Karan Dewan <[email-masked]>, Atul Arora <[email-masked]>, Bsu Shj <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shivani Rani <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 25 Mar 2020 11:20:05 +0000

@Sachin Maheshwari<mailto:[email-masked]> @Karan Dewan<mailto:[email-masked]>

Providing that stores are closed from today – what will happen to this order?

Will someone call the customer to convert this to home delivery?

From: Sachin Maheshwari <[email-masked]>
Sent: Sunday, March 22, 2020 10:42 AM
To: Shameer Checku <[email-masked]>; Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Bsu Wml <[email-masked]>; Sameer Koothalikutty <[email-masked]>; Karan Dewan <[email-masked]>; Atul Arora <[email-masked]>; Bsu Shj <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late Shipping C&C // 9770110593

Hi @Bsu Shj<mailto:[email-masked]>,

Pls confirm, if you below mentioned item in stock or not.

Regards
Sachin
04-5175412

From: Shameer Checku <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 22, 2020 9:17 AM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bsu Wml <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Karan Dewan <[email-masked]<mailto:[email-masked]>>; Atul Arora <[email-masked]<mailto:[email-masked]>>; Bsu Shj <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Shipping C&C // 9770110593

Dear Sir,

FYI, One quantity  only requested under the order number 9770110593.

=

Regards
Shameer
From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 22, 2020 7:05 AM
To: Shameer Checku <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bsu Wml <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Karan Dewan <[email-masked]<mailto:[email-masked]>>; Atul Arora <[email-masked]<mailto:[email-masked]>>; Bsu Shj <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Shipping C&C // 9770110593

Hi @Shameer Checku<mailto:[email-masked]>,

Please ship balance items.

Hi @Bsu Shj<mailto:[email-masked]>, Pls check in your store & confirm, if you have stock for 160990014 in store to add into customers C&C packate.

Regards
Sachin
04-5175412

From: Shameer Checku <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 21, 2020 8:29 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bsu Wml <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Karan Dewan <[email-masked]<mailto:[email-masked]>>; Atul Arora <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Shipping C&C // 9770110593

Dear Sir,

Customer requested item id 160990014 is out of stock .

Regards
Shameer
From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 21, 2020 10:55 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bsu Wml <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Shameer Checku <[email-masked]<mailto:[email-masked]>>; Karan Dewan <[email-masked]<mailto:[email-masked]>>; Atul Arora <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Shipping C&C // 9770110593

Hi @Jessie Caparas<mailto:[email-masked]>, Sharjah Qasimiya store is a CP outlet & hence, @Atul Arora<mailto:[email-masked]> will be the right person to cross receiving in store.

Hi @Shameer Checku<mailto:[email-masked]>, Whats’s the delay here, Please share POD for this order & if POD is not available, arrange to reship on urgent basis.

Regards
Sachin
04-5175412

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 20, 2020 11:53 AM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bsu Wml <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Shameer Checku <[email-masked]<mailto:[email-masked]>>; Karan Dewan <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Shipping C&C // 9770110593
Importance: High

@Shameer Checku<mailto:[email-masked]>

Can you please confirm if this was shipped to the store?

@Karan Dewan<mailto:[email-masked]> can you please help us check with the Al Qassimia branch?

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 7, 2020 10:07 PM
To: Bsu Wml <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Shipping C&C // 9770110593

External email sender, please take precaution.
Hi Team,

Any update ?

Regards

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "bsu wml" <[email-masked]<mailto:[email-masked]>>, "sameer koothalikutty" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 27 February, 2020 23:46:23
Subject: Re: Late Shipping C&C // 9770110593

Hi Team,
Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 27 February, 2020 21:10:08
Subject: Late Shipping C&C // 9770110593

Hi Team,

Problem Statement: Late Shipping C&C
Order Date : Feb 13, 2020
Order ID: 9770110593
store code: Babyshop21470
Tracking id: 977011059310010001
Assistance Required: Need Urgent Shipping

Issue Description: Customer placed order on 13 Feb and till now he has not received the order. As per the hybris the order status is READY_TO_SHIPPED.

Customer is chasing us for his order so we request you to expedite the shipping date.

Kindly check and update.

Thank you for your help!

Regards,
Shivani

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