Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 25 Mar 2020 11:13:49 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I ordered 2 pant for men, i try to contact the deliver person he is not responding properly everytime he is lying, he told he will come ten mins but still he didnt reach,if i cal he didnt attent my cal also           02:42 PM, 25th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:43 PM, 25th Mar                     User                    Pls check my previous msg           02:44 PM, 25th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           02:44 PM, 25th Mar                     User                    6471273226           02:45 PM, 25th Mar                     User                    There is no respond from the delviery person           02:45 PM, 25th Mar                     User                    Can i get my ordered item or not?           02:46 PM, 25th Mar                     User                    R u ter??           02:49 PM, 25th Mar                   Shivani                    thank you for the details.           02:51 PM, 25th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:51 PM, 25th Mar                     User                    K.           02:52 PM, 25th Mar                   Shivani                    Please allow me a moment to check.           02:55 PM, 25th Mar                     User                    K           02:56 PM, 25th Mar                   Shivani                    Thank you for holding up            03:01 PM, 25th Mar                   Shivani                    We request you to please share your contact number so that we can forward it to our courier team.           03:03 PM, 25th Mar                     User                    0558859188           03:03 PM, 25th Mar                   Shivani                    Thank you for the contact number.           03:05 PM, 25th Mar                   Shivani                    We will forward it to our team and will update you soon.           03:05 PM, 25th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           03:05 PM, 25th Mar                     User                    [email-masked]           03:07 PM, 25th Mar                     User                    Please update me accordingly           03:07 PM, 25th Mar                   Shivani                    Thank you           03:09 PM, 25th Mar                   Shivani                    We will update you soon.           03:09 PM, 25th Mar                   Shivani                    Is there anything else I can help you with?            03:09 PM, 25th Mar                     User                    Ya           03:09 PM, 25th Mar                     User                    Pls inform your delvier person to respond customer properly it shows that customer wil not go for next order           03:10 PM, 25th Mar                   Shivani                    Ok           03:10 PM, 25th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           03:10 PM, 25th Mar                   Shivani                    We will get back t o you soon.           03:10 PM, 25th Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           03:11 PM, 25th Mar                     User                    Ok. Hope i can get my order today           03:11 PM, 25th Mar                   Shivani                    We will update you soon once we will receive any update from them.           03:13 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/570057