Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 25 Mar 2020 11:04:48 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello i would like to cancel the potty one not the bicycle           02:51 PM, 25th Mar                     User                    by accident i cancelled the bicycle           02:51 PM, 25th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:52 PM, 25th Mar                     User                    can u cancel the potty i ordered and keep the bicycle           02:53 PM, 25th Mar                     User                    juat cancel the white potty toilet           02:53 PM, 25th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           02:53 PM, 25th Mar                     User                    and keep the pink and bicycle           02:53 PM, 25th Mar
                      User                    8374035903           02:54 PM, 25th Mar                     User                    i cancelled the bicycle by accident           02:54 PM, 25th Mar                   Shivani                    Thank you for the details.           02:58 PM, 25th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:58 PM, 25th Mar                   Shivani                    We are sorry to inform you that we can not add the item in your order again.           03:01 PM, 25th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           03:04 PM, 25th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:04 PM, 25th Mar                                
           View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/570003