Subject: New Reply Received -
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 15:30:33 +0000

Hi Shivani Rani,  The customer has responded to the ticket.    Ticket comment <div style="direction: ltr">Hi dears</div>
<div style="direction: ltr">Can you please deliver the order to my place on hai al morsalat and I will pay the delivery charge waiting your confirmation.</div>
<div style="direction: ltr">Hossam Hegazi</div>
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<div>On Mar 24, 2020, at 3:58 PM, Shoemart &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Hossam,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">With reference to order number #6469947720</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that as the stores are closed right now so either you can collect the order at the later date or you can cancel this order and we will process the refund for the same.</div>
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<br>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/551720