Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 15:04:48 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           06:34 PM, 24th Mar                     User                    i have bought a pair of shoes but to exchange it with smtng online           06:35 PM, 24th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           06:58 PM, 24th Mar                   Shivani                    We are sorry to inform you that we do not offer any exchange of the item.           06:58 PM, 24th Mar                   Shivani                    However, a return and refund can be done.           07:00 PM, 24th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           07:00 PM, 24th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still
  connected?           07:04 PM, 24th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:04 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/566545