Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 11:48:42 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I placed order number 9773900754 and received a message We have successfully delivered your order and i only got the helmet and not the bike please advise when and where is the bike           03:19 PM, 24th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:24 PM, 24th Mar                     User                    I placed order number 9773900754 and received a message We have successfully delivered your order and i only got the helmet and not the bike please advise when and where is the bike           03:24 PM, 24th Mar                     User                    Hello           03:27 PM, 24th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           03:31 PM, 24th Mar                     User                    I am           03:32 PM, 24th Mar                     User                    it           03:32 PM, 24th Mar                     User                    It takes along time to get back to me           03:33 PM, 24th Mar                   Shivani                    Thank you for holding up            03:40 PM, 24th Mar                   Shivani                    We would like to inform you that the other item will be delivered by our internal courier team.           03:41 PM, 24th Mar                   Shivani                    Once the order is shipped from warehouse you will receive the notification regarding the same.           03:42 PM, 24th Mar                   Shivani                    Is there anything else I can help you with?            03:42 PM, 24th Mar                   Seeta                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:48 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/565392