Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 11:30:45 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Helloing           02:28 PM, 24th Mar                     User                    Hello           02:28 PM, 24th Mar                   Bot                   أهلا مرة أخرى!           02:28 PM, 24th Mar                     User                    I face one problem           02:28 PM, 24th Mar                     User                    When I was online payment           02:29 PM, 24th Mar                     User                    
  location PIN number           02:30 PM, 24th Mar                     User                    Hello           02:35 PM, 24th Mar                   Bot                   أهلا مرة أخرى!           02:35 PM, 24th Mar                     User                    hi           02:35 PM, 24th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:40 PM, 24th Mar                     User                    Hello           02:44 PM, 24th Mar                     User                    I need some help           02:44 PM, 24th Mar                   Shivani                    yes           02:44 PM, 24th Mar                     User                    when I was put my location in my order           02:44 PM, 24th Mar                     User                    min Ras Tanura PIN number I can not be           02:45 PM, 24th Mar                     User                    how I add my location           02:45 PM, 24th Mar                   Shivani                    Kindly share the screenshot of the issue so that we can check.           02:46 PM, 24th Mar                     User                             02:48 PM, 24th Mar                     User                    when I was add my location he give me select location with PIN number           02:49 PM, 24th Mar                     User                    Hello           02:51 PM, 24th Mar                     User                    are you there           02:51 PM, 24th Mar                   Shivani                    Yes.           02:52 PM, 24th Mar                     User                    only I face problem when I payment give location           02:52 PM, 24th Mar                     User                    online services available in Ras Tanura           02:52 PM, 24th Mar                   Shivani                    Kindly share your location.           02:52 PM, 24th Mar                     User                    Al Danah ibn abdul aziz 32817 house of Spice restaurant Ras Tanuura           02:56 PM, 24th Mar                   Shivani                    Thank you for the details.           02:58 PM, 24th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:58 PM, 24th Mar                     User                    Hello           02:58 PM, 24th Mar                     User                    ok           02:58 PM, 24th Mar                   Shivani                    Thank you for holding up            03:03 PM, 24th Mar                     User                    Yes           03:03 PM, 24th Mar                     User                    so now what can I do           03:03 PM, 24th Mar                   Shivani                    We would like to we do not offer delivery in your area.           03:04 PM, 24th Mar                     User                    Then can u tell you about the Ras Tanura branch opening time           03:06 PM, 24th Mar                     User                    Or in which area you can deliver so we can pick from that area           03:07 PM, 24th Mar                   Shivani                    We would like to inform you that our store are currently closed.           03:07 PM, 24th Mar                     User                    Is online service close for all areas           03:08 PM, 24th Mar                   Shivani                    Only for some areas           03:09 PM, 24th Mar                     User                    In which areas we can pick from           03:10 PM, 24th Mar                   Shivani                    All the stores are closed in KSA as per the government order.           03:11 PM, 24th Mar                     User                    No means in which areas u can deliver           03:12 PM, 24th Mar                   Shivani                    We would like to inform you that we do not deliver only in some areas.           03:26 PM, 24th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           03:30 PM, 24th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:30 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/565284