Subject: Ticket Assigned - Conversation with Lina el hassan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 10:36:09 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lina el hassan Lina el hassan                    Hello. I requested a return and received an sms stating that a courier will contact me to collect the return. That was on Thursday and no one called yet. “Return for Giggles Sleeveless Printed Tun...   of order 9770804883 is confirmed. Our courier partner will get in touch with you to arrange a pickup.”           01:58 PM, 24th Mar                   Nikhil                    Hi, Thank you for contacting us. My name is Nikhil. How may I help you?           02:01 PM, 24th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           02:32 PM, 24th Mar                   Shivani                    We will forward your issue to our team and we will get back to you via email.           02:32 PM, 24th Mar                   Shivani                    [email-masked]           02:32 PM, 24th Mar                   Shivani                    Is there anything else I can help you with?            02:32 PM, 24th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           02:35 PM, 24th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:35 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/564968