Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 09:08:42 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:59 PM, 24th Mar                     User                    We received wrong item today           01:00 PM, 24th Mar                     User                    Please check and contac is as soon as possible           01:00 PM, 24th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:01 PM, 24th Mar                     User                    We order yesterday and today they delivered wrong item           01:04 PM, 24th Mar                     User                    Can you arrange replacement ASAP           01:04 PM, 24th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           01:05 PM, 24th Mar                   Shivani                    We request you to please
  share your order number and image of the item you have received so that we can assist you better.           01:05 PM, 24th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           01:08 PM, 24th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:08 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/564529