Subject: Ticket Assigned - Conversation with Orange Toffee
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 07:47:32 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Orange Toffee Orange Toffee                    hi           11:19 AM, 24th Mar                     Orange Toffee                    i have 72 credit my acount           11:19 AM, 24th Mar                     Orange Toffee                    nnow it is showning 0 dhs           11:20 AM, 24th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:20 AM, 24th Mar                     Orange Toffee                    I have 72 dhs credit in my acount           11:20 AM, 24th Mar                     Orange Toffee                    now it is showing 0dhs           11:20 AM, 24th Mar                   Shivani                    We request you to please share your email address so that we can check.           11:21 AM, 24th Mar                     Orange Toffee                    [email-masked]           11:22 AM, 24th Mar                   Shivani                    Thank you for the email.           11:24 AM, 24th Mar                   Shivani                    Please let us know are you talking about the credit voucher or my credit money.           11:24 AM, 24th Mar                     Orange Toffee                    Order  #9774021571 check this status.trasaction is not sucessed           11:25 AM, 24th Mar                     Orange Toffee                    credit amount in my acount           11:26 AM, 24th Mar                   Shivani                    Thank you for the details.           11:27 AM, 24th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           11:27 AM, 24th Mar                     Orange Toffee                    ok           11:27 AM, 24th Mar                   Shivani                    Thank you for holding up            11:32 AM, 24th Mar                   Shivani                    We would like to inform you that your order is On Validation pending           11:32 AM, 24th Mar                     Orange Toffee                    where have to see,please send me that link i will pay           11:33 AM, 24th Mar                   Shivani                    And your amount will be credited to your my credit within some time.           11:33 AM, 24th Mar                     Orange Toffee                    validation pending order link send me ,i will pay remaining amount           11:35 AM, 24th Mar                     Orange Toffee                    HI           11:39 AM, 24th Mar                   Shivani                    We are sorry to inform you that the order status is shoeing pending and we will update you soon via email.           11:39 AM, 24th Mar                     Orange Toffee                    shivani r u there           11:39 AM, 24th Mar                   Shivani                    Yes.           11:39 AM, 24th Mar                     Orange Toffee                    validation pending order link send me ,i will pay remaining amount           11:40 AM, 24th Mar                   Shivani                    We are sorry to inform you that we can not share the order link.           11:44 AM, 24th Mar                   Shivani                    And we will update you your order status via email.           11:45 AM, 24th Mar                   Shivani                    Is there anything else I can help you with?            11:45 AM, 24th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:47 AM, 24th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:47 AM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/564177