Subject: Ticket Assigned - Conversation with Drumming Cupcake
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 07:46:45 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Drumming Cupcake Drumming Cupcake                    Hello           11:34 AM, 24th Mar                   Bot                   أهلا مرة أخرى!           11:34 AM, 24th Mar                     Drumming Cupcake                    ?           11:36 AM, 24th Mar                     Drumming Cupcake                    Im order online number 9773543846 but the size not true I didn’t open it and i want to return it           11:37 AM, 24th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:39 AM, 24th Mar                   Shivani                    Thank you for holding up            11:43 AM, 24th Mar                   Shivani                    We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website and return the product to us.           11:43 AM, 24th Mar                   Shivani                    You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.
​           11:43 AM, 24th Mar                   Shivani                    Is there anything else I can help you with?            11:43 AM, 24th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:46 AM, 24th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:46 AM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/564172