Subject: New Reply Received - Wrong item
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 07:40:01 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Wrong item  Ticket comment <div><div dir="auto">Dear ,</div></div>
<div dir="auto">According to the situation i cant go outside with my kids, so plz send any alternative night suit for 3 yrs baby boy of ur choice n take the wrong item back,its a humble request.</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 24 Mar 2020 at 9:46 AM, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div>
<div>Hi Muhammad,</div>
<div><br></div>
<div>Thank you for your prompt reply.</div>
<div><br></div>
<div>
<div>We would request you to please return the item and purchase a new item again with the desired size.</div>
<div><br style="box-sizing:border-box"></div>
<div><div>
<div>You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.</div>
<div><br style="box-sizing:border-box"></div>
<div>Please note: As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. </div>
<div> </div>
<div>Feel free to get in touch with us for further assistance.</div>
<div> </div>
<div>Your friends,<div>The Support Team</div>
</div>
<div> </div>
<div><br style='box-sizing:border-box;font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif'></div>
</div></div>
</div>
<div><br></div>
<div>
<br><br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/532505