Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 07:20:02 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           11:13 AM, 24th Mar                     User                    i wanted to ask you           11:13 AM, 24th Mar                     User                    if i ordered today when im i going to recieve my order?           11:13 AM, 24th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:13 AM, 24th Mar                     User                    if i ordered today when im i going to recieve my order?           11:14 AM, 24th Mar                   Shivani                    We would like to inform you that the orders usually delivered to the store and ready for pick up in 2 - 3 working days.           11:14 AM, 24th Mar                     User                    and for the pick up is in wnich store?           11:14 AM, 24th Mar   
                 Shivani                    Due to recent directives from the government, stores & malls are temporarily closed. This is the reason you are unable to find a C&C store currently on our website.           11:15 AM, 24th Mar                     User                    so i can still shop from the website           11:15 AM, 24th Mar                     User                    and i will recieve the order?           11:15 AM, 24th Mar                   Shivani                    Yes, you can purchase from the website and only home delivery is possible at this time.           11:16 AM, 24th Mar                     User                    what about return the product           11:16 AM, 24th Mar                     User                    if the size was not fit           11:16 AM, 24th Mar                     User                    is there any charges for the return>           11:16 AM, 24th Mar                     User                    ?           11:16 AM, 2
 4th Mar                   Shivani                    You can return the item and we do not offer any exchange of the item.           11:17 AM, 24th Mar                   Shivani                    Also, there will be no return charges for the item.           11:17 AM, 24th Mar                     User                    no i mean if the size was not fir can i return and get size bigger with the same design?           11:17 AM, 24th Mar                   Shivani                    Yes, you can return the item and we will refund you the same and then you can place a new order again with the desired size.           11:18 AM, 24th Mar                     User                    ohh okay           11:19 AM, 24th Mar                     User                    thank you           11:19 AM, 24th Mar                   Shivani                    You're most welcome.           11:19 AM, 24th Mar                   Shivani                    It was a pleasure assisting you. Thank you fo
 r shopping with us.           11:19 AM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/564069