Subject: Ticket Assigned - Conversation with vivalabow
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 06:37:33 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vivalabow vivalabow                    Hi - I placed a order on the 18th but still havnt recived it - I havnt got a confirmation email but all the payment has gone through - can you please assist me - the order is made under Rebecca Davis - thanks           10:21 AM, 24th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           10:22 AM, 24th Mar                     vivalabow                    Hi - I placed a order on the 18th but still havnt recived it - I havnt got a confirmation email but all the payment has gone through - can you please assist me - the order is made under Rebecca Davis - thanks           10:22 AM, 24th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           10:24 AM, 24th Mar                     vivalabow                    I don’t have it           10:24 AM, 24th Mar                     vivalabow                    My name is Rebecca Davis , 0509051128           10:25 AM, 24th Mar                     vivalabow                    Springs 3, street 5, villa 5           10:25 AM, 24th Mar                   Shivani                    Kindly share your email address which you have used while placing your order.           10:25 AM, 24th Mar                     vivalabow                    [email-masked]           10:25 AM, 24th Mar                     vivalabow                    Or [email-masked]           10:25 AM, 24th Mar                   Shivani                    Thank you for the details.           10:26 AM, 24th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           10:27 AM, 24th Mar                     vivalabow                    Thanks           10:27 AM, 24th Mar                   Shivani                    Thank you for holding up            10:29 AM, 24th Mar                   Shivani                    We would like to inform you that your order #9773275448 is out for delivery and our courier team contacted you before on #+971509051138 but did not get any response from your side.           10:30 AM, 24th Mar                   Shivani                    Is there anything else I can help you with?            10:31 AM, 24th Mar                     vivalabow                    Today??           10:31 AM, 24th Mar                     vivalabow                    I will call them now           10:31 AM, 24th Mar                     vivalabow                    That’s the wrong number           10:32 AM, 24th Mar                     vivalabow                    My number is +971509051128           10:32 AM, 24th Mar                   Shivani                    Ok           10:32 AM, 24th Mar                     vivalabow                    Can they call my right number r           10:32 AM, 24th Mar                   Shivani                    Thank you for the confirmation           10:32 AM, 24th Mar                   Shivani                    We will forward your correct contact number to them.           10:33 AM, 24th Mar                   Shivani                    We will get back to you via email once we will receive any update from them.           10:33 AM, 24th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           10:33 AM, 24th Mar                     vivalabow                    [email-masked]           10:34 AM, 24th Mar                   Shivani                    Thank you for the email           10:35 AM, 24th Mar                   Shivani                    We will update you soon.           10:35 AM, 24th Mar                   Shivani                    Is there anything else I can help you with?            10:35 AM, 24th Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           10:37 AM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/563943