Subject: New Reply Received - Rimmel London
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 06:21:08 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Rimmel London  Ticket comment <div dir="auto">Hi<div dir="auto">This is the wrong item</div>
<div dir="auto">Kindly have a look at it </div>
<div dir="auto"><br></div>
<div dir="auto">Kind regards</div>
<div dir="auto">Yours sincerely </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 23 Mar 2020, 08:57 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">Hi Sakina,<br><br>Thank you for your prompt reply.<div><br></div>
<div>We would also request you to provide us some snapshots of the wrong item you received so that we can assist you further.</div>
<div><br style="box-sizing:border-box"></div>
<div>We look forward to hearing from you.</div>
<div><br style="box-sizing:border-box"></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br style="box-sizing:border-box"></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>

	

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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043098238603'>20200324_101944.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/530753