Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 06:12:07 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi , the shipping is not free?           10:06 AM, 24th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           10:07 AM, 24th Mar                   Shivani                    Delivery is free on orders of AED 200 and above. If your total order value is less than AED 200, you will be charged AED 10 for delivery.
There will also be an additional service charge of AED 10 on all Cash on Delivery orders.

Your delivery charges will be displayed during the checkout process.           10:09 AM, 24th Mar                   Shivani                    Is there anything else I can help you with?            10:09 AM, 24th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           10:11 AM, 24th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:11 AM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/563879