Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 13:28:07 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. I have a delivery and the address that was supposed to be sent to is Mangaf. Can I change the address?           05:08 PM, 23rd Mar                     User                    ??           05:15 PM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:18 PM, 23rd Mar                     User                    I have a delivery and i want to change the address           05:19 PM, 23rd Mar                     User                    The delivery is supposed to be to Mangaf           05:19 PM, 23rd Mar                     User                    ???           05:22 PM, 23rd Mar                   Shivani                    We would like to inform you that you can only change the address within the same city.           05:22 PM, 23rd Mar                     User                    but currently i am in jabriya. I will be there for the next couple of days           05:23 PM, 23rd Mar                   Shivani                    We are sorry to inform you that we can not change the delivery address.           05:25 PM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            05:26 PM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           05:27 PM, 23rd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:27 PM, 23rd Mar                     User                    Ok           05:28 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/561350