Subject: Ticket Assigned - Conversation with Sailing Bottle
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 12:43:25 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sailing Bottle Sailing Bottle                    Hi           04:31 PM, 23rd Mar                     Sailing Bottle                    Hi my order number 8373111440           04:31 PM, 23rd Mar                     Sailing Bottle                    Was supposed to be delivered today but until now didnt receive           04:31 PM, 23rd Mar                     Sailing Bottle                    can u pls check           04:31 PM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:33 PM, 23rd Mar                     Sailing Bottle                    Pls check           04:33 PM, 23rd Mar                     Sailing Bottle                    Hi my order number 8373111440           04:33 PM, 23rd Mar                     Sailing Bottle                    Ordered week back and delivery was supposed to be done today           04:34 PM, 23rd Mar                     Sailing Bottle                    until now nothing           04:34 PM, 23rd Mar                     Sailing Bottle                    why ??           04:34 PM, 23rd Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           04:35 PM, 23rd Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           04:35 PM, 23rd Mar                     Sailing Bottle                    Ok           04:35 PM, 23rd Mar                   Shivani                    Thank you for holding up            04:38 PM, 23rd Mar                   Shivani                    We can see that you have received your other items.           04:38 PM, 23rd Mar                   Shivani                    We will forward your issue to our concern team and will update you.           04:38 PM, 23rd Mar                   Shivani                    Kindly share your registered email id for further assistance.           04:38 PM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           04:40 PM, 23rd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:43 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/561149