Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 09:21:30 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:06 PM, 23rd Mar                   Bot                   Hi again!           01:06 PM, 23rd Mar                     User                    i have item would like to exchange           01:07 PM, 23rd Mar                     User                    What is the procedures           01:07 PM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:08 PM, 23rd Mar                     User                    I asked already           01:08 PM, 23rd Mar                     User                    Would like to exchange shoes I receive today size not fit           01:08 PM, 23rd Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           01:10 PM, 23rd Mar     
               Shivani                    Hi, I'm not getting a response from you. Are we still connected?           01:12 PM, 23rd Mar                     User                    10006266077           01:13 PM, 23rd Mar                     User                    yes am her           01:13 PM, 23rd Mar                     User                    Hello           01:17 PM, 23rd Mar                   Shivani                    This is the tracking id, We request you to please share the order number.           01:17 PM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           01:19 PM, 23rd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:21 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.fr
 eshdesk.com/helpdesk/tickets/560085