Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 09:17:06 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey, I ordered a dress online and got a top instead. Completely useless and inconvenient, as you can imagine. How do I return it and get a refund?           01:10 PM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:11 PM, 23rd Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           01:12 PM, 23rd Mar                   Shivani                    Also, share the image of the wrong item delivered.           01:12 PM, 23rd Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           01:12 PM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connecte
 d?           01:16 PM, 23rd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:16 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/560061