Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 09:09:44 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:52 PM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:53 PM, 23rd Mar                     User                    Hi shivani           12:53 PM, 23rd Mar                     User                    Actually m ordering online and want to avail shukran points           12:53 PM, 23rd Mar                     User                    How its possible           12:53 PM, 23rd Mar                     User                    Can I avail shukran points while doing online shopping           12:56 PM, 23rd Mar                   Shivani                    Please share your registered email address so that we can check.           12:57 PM, 23rd Mar                     User                    Ok           12:58 PM, 23rd Mar                  
    User                    [email-masked]           12:58 PM, 23rd Mar                   Shivani                    Thank you           01:02 PM, 23rd Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           01:03 PM, 23rd Mar                     User                    Ok           01:03 PM, 23rd Mar                   Shivani                    We would like to inform you that to link your Shukran card, please follow the below steps:
 
1- Log in your account.
2- Go to My account > Shukran > Link your account here.
3- Follow the provided steps on the webpage           01:04 PM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           01:06 PM, 23rd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:09 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/560028