Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 09:00:32 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    salam alikon           12:44 PM, 23rd Mar                     User                    i have problem in my account : mob 0594762360           12:45 PM, 23rd Mar                     User                    email registered as [email-masked]           12:45 PM, 23rd Mar                     User                    but it should be [email-masked]           12:45 PM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:45 PM, 23rd Mar                     User                    0594762360
email registered as [email-masked]
but it should be [email-masked]           12:46 PM, 23rd Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:50 PM, 23rd Mar                   Shivani                    We would like to inform you that we can not change the email address in your account.           12:51 PM, 23rd Mar                   Shivani                    However, you can create a new order with the correct email address.           12:51 PM, 23rd Mar                     User                    how can i create new order i cant continue           12:52 PM, 23rd Mar                     User                    and i can create new account becasse this one connected with my mobile no.           12:52 PM, 23rd Mar                   Shivani                    Yes, you can create a new account with us.           12:56 PM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still
  connected?           12:57 PM, 23rd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:00 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/559974