Subject: Ticket Assigned - Conversation with Popping Donut
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 08:36:36 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Popping Donut Popping Donut                    helo           12:18 PM, 23rd Mar                     Popping Donut                    Shivani           12:18 PM, 23rd Mar                     Popping Donut                    This is complete LIE           12:18 PM, 23rd Mar                     Popping Donut                    no body gave me any call           12:18 PM, 23rd Mar                     Popping Donut                    please update my number 0558057846           12:18 PM, 23rd Mar                     Popping Donut                    I am not happy at all with this delivery service           12:19 PM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:20 PM, 23rd Mar                     Popping Donut                    My i know the status of my order           12:20 PM, 23rd Mar                     Popping Donut                    6469806497           12:21 PM, 23rd Mar                     Popping Donut                    my i know the reason for delay           12:22 PM, 23rd Mar                     Popping Donut                    nobody gave me any call yesterday it is complete lie           12:22 PM, 23rd Mar                     Popping Donut                    would you mind let me know the exact delivery date           12:22 PM, 23rd Mar                     Popping Donut                    This is the first and last time i will be ordering anything from Center point due to such bad Service           12:23 PM, 23rd Mar                   Shivani                    We sincerely apologies for the inconvenience caused to you.           12:23 PM, 23rd Mar                     Popping Donut                    i want to escalate this case, would you mind replying me           12:24 PM, 23rd Mar                     Popping Donut                    May i know the status of my order please           12:24 PM, 23rd Mar                   Shivani                    We would forward your issue to them and we will get back to you.           12:24 PM, 23rd Mar                   Shivani                    Your order status is in transit.           12:24 PM, 23rd Mar                     Popping Donut                    Transit means it is out for delivery           12:24 PM, 23rd Mar                     Popping Donut                    or is it Still lying in the warehouse           12:25 PM, 23rd Mar                     Popping Donut                    Can you please check the name of person who updated the status that they gave me call yesterday and i told them to wait and i ll get back           12:25 PM, 23rd Mar                     Popping Donut                    i want to speak to that particular person           12:26 PM, 23rd Mar                     Popping Donut                    is this a joke           12:26 PM, 23rd Mar                     Popping Donut                    Do you think i am stupid           12:26 PM, 23rd Mar                     Popping Donut                    i have been working in a call center for 3 years and i know the protocols           12:26 PM, 23rd Mar                     Popping Donut                    please let know the exact date when my order will be delivered           12:27 PM, 23rd Mar                     Popping Donut                    nothing more and nothing less           12:27 PM, 23rd Mar                     Popping Donut                    Helooo Shivani ?           12:27 PM, 23rd Mar                   Shivani                    Yes.           12:28 PM, 23rd Mar                     Popping Donut                    i asked about my order when can it be delivered           12:28 PM, 23rd Mar                     Popping Donut                    may i get a response on that please           12:28 PM, 23rd Mar                   Shivani                    We can see that your order is with the courier team and we will ask them to deliver the order as soon as possible.           12:29 PM, 23rd Mar                     Popping Donut                    It should be with in today please advise them since i am waiting for order for so long           12:30 PM, 23rd Mar                   Shivani                    We would forward it as soon as possible.           12:34 PM, 23rd Mar                   Shivani                    We are sorry for that.           12:34 PM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            12:34 PM, 23rd Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           12:36 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/559842