Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 08:32:44 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:04 PM, 23rd Mar                   Bot                   Hi again!           12:04 PM, 23rd Mar                     User                    Is the delivery working these days ?           12:05 PM, 23rd Mar                     User                    ?           12:05 PM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:05 PM, 23rd Mar                     User                    Just wanted to ask if the delivery service is working these days or not?           12:06 PM, 23rd Mar                   Shivani                    Yes, there is home delivery option still working.           12:08 PM, 23rd Mar                   Shivani                    However, we have disabled he click and collect option.           12:09 PM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            12:09 PM, 23rd Mar                     User                    How many days it’ll take to deliver if I order now?           12:09 PM, 23rd Mar                   Shivani                    We would like to inform you that the orders usually delivered within 2 - 3 working days.           12:11 PM, 23rd Mar                     User                    And how is the wrapping.. they’ll be in boxes or bags ?           12:12 PM, 23rd Mar                   Shivani                    We are sorry to inform you that we do not have any information regarding the packaging of the order.           12:14 PM, 23rd Mar                   Shivani                    As it is totally depends upon the warehouse itself.           12:14 PM, 23rd Mar                     User                    The delivery come through fedex ?           12:14 PM, 23rd Mar                   Shivani                    The delivery will be through Postaplus courier team or our internal team.           12:21 PM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:32 PM, 23rd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:32 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/559830