Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 08:13:50 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello i would like to ask whats the policy for returns           12:03 PM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:05 PM, 23rd Mar                     User                    If tbry will pick from my home is is chargeable           12:05 PM, 23rd Mar                   Shivani                    No, there will be no charges for the return of the items.           12:07 PM, 23rd Mar                   Shivani                    We would request you to please check our return policy here at https://helpae.babyshopstores.com/en/support/solutions/folders/44001186118#           12:07 PM, 23rd Mar                   Shivani                    Also, the return process is here at https://helpae.babyshopstores.com/en/support/solutions/folders/44001186119#           12:08 PM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            12:08 PM, 23rd Mar                     User                    ,how bout if i ll get my items from shop click and collect is there any charges           12:09 PM, 23rd Mar                   Shivani                    We would like to inform you that we have disabled the click and collect service right now.           12:12 PM, 23rd Mar                     User                    F they will pick from my home my return item is there any charges,,?           12:12 PM, 23rd Mar                     User                    Ok i understand thank you           12:12 PM, 23rd Mar                   Shivani                    No there will be no charges for that.           12:13 PM, 23rd Mar                   Shivani                    You're most welcome.           12:13 PM, 23rd Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           12:13 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/559756