Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 08:10:15 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Excuse me           11:49 AM, 23rd Mar                     User                    Why this item not on line           11:49 AM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:50 AM, 23rd Mar                     User                             11:50 AM, 23rd Mar                     User                    I saw this bottom in store           11:50 AM, 23rd Mar                     User                    But i want order online           11:50 AM, 23rd Mar                     User                    I didnt find it           11:51 AM, 23rd Mar                     User                    Can you help?           11:52 AM, 23rd Mar                   Shivani                    We would like to inform you that the store and online stock are different.           11:53 AM, 23rd Mar                   Shivani                    I might possible that there are some item which are not available at our website.           11:54 AM, 23rd Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           11:54 AM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            11:54 AM, 23rd Mar                     User                    What can i do i need to buy online to take the offer buy 250 to get 50?           11:56 AM, 23rd Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           11:57 AM, 23rd Mar                   Shivani                    Thank you for holding up            12:01 PM, 23rd Mar                   Shivani                    We would like to inform you that the offers has been expired to get 50 AED off on order above AED 250.           12:02 PM, 23rd Mar                   Shivani                    However, we are offering you a Great Arabian Sale.           12:03 PM, 23rd Mar                   Shivani                    Kindly check all offers here at: https://www.maxfashion.com/ae/en/department/women           12:03 PM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            12:03 PM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:09 PM, 23rd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:10 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/559746