Subject: Ticket Assigned - Conversation with Ringing Bottle
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 07:56:16 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ringing Bottle Ringing Bottle                    I am here           11:36 AM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:36 AM, 23rd Mar                     Ringing Bottle                    What guarantees do you provide in case you cannot deliver on the 27th?  the fact is that I'm flying away.  if you do not have time, will they return the money to me?           11:38 AM, 23rd Mar                   Shivani                    We are sorry to inform you that the our delivery time frame is 2 - 3 working days.           11:40 AM, 23rd Mar                   Shivani                    If you need the item urgently we request you to please purchase it form the store.           11:41 AM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            11:41 AM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:43 AM, 23rd Mar                     Ringing Bottle                    about money back guarantees           11:44 AM, 23rd Mar                     Ringing Bottle                    You did not answer my question about money back guarantees           11:45 AM, 23rd Mar                   Shivani                    If the order does not delivered it you, we will process the refund for the same.           11:45 AM, 23rd Mar                     Ringing Bottle                    Do you have an urgent delivery and additional payment?           11:45 AM, 23rd Mar                   Shivani                    We would like to inform you that we have Same Day Delivery is available to select locations in Dubai, Sharjah and Ajman.           11:51 AM, 23rd Mar                   Shivani                    If you opt for Same Day Delivery, which is available to select locations in Dubai, Sharjah and Ajman, you will be charged an extra AED 18.

For products that need assembly, you'll be able to opt for either Express delivery or Scheduled delivery. If you opt for Express delivery, shipping charges will be AED 100.           11:51 AM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            11:51 AM, 23rd Mar                   Shivani                    Are we still connected?           11:54 AM, 23rd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:56 AM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/559696