Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 07:40:23 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:23 AM, 23rd Mar                     User                    When I will be receiving my order           11:23 AM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:24 AM, 23rd Mar                     User                    When I will be receiving my order           11:24 AM, 23rd Mar                     User                    Like what day           11:24 AM, 23rd Mar                     User                    ?           11:26 AM, 23rd Mar                     User                    helllo?           11:27 AM, 23rd Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           11:27 AM, 23rd Mar                     User                             11:27 AM, 23rd Mar                     User                    ?           11:30 AM, 23rd Mar                     User                    What a service!!!!!           11:32 AM, 23rd Mar                   Shivani                    Thank you for the details.           11:34 AM, 23rd Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           11:34 AM, 23rd Mar                   Shivani                    We can see that you have placed your order on 21 March, 2020. The orders usually delivered within 2 - 3 working days.           11:35 AM, 23rd Mar                   Shivani                    Also, your order is shipped from warehouse and courier team will contact you soon to arrange the delivery.           11:35 AM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            11:37 AM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:38 AM, 23rd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:40 AM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/559641