Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 07:12:47 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:06 AM, 23rd Mar                   Bot                   Hi again!           11:06 AM, 23rd Mar                     User                    When shipping will be free?           11:06 AM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:06 AM, 23rd Mar                     User                    I just want to check when shipping will be for free?           11:07 AM, 23rd Mar                     User                    is it orders above 100?           11:07 AM, 23rd Mar                   Shivani                    Delivery is free on orders of AED 200 and above. If your total order value is less than AED 200, you will be charged AED 10 for delivery.

There will be an additional service charge of AED 10 on all Cash on Delivery orders.

Your delivery charges will be displayed during the checkout process.           11:08 AM, 23rd Mar                     User                    no more click and collect           11:09 AM, 23rd Mar                   Shivani                    We would like to inform you that we have had to temporarily disable Click & Collect as a fulfillment option from our stores. Please use our home delivery option until further notice.

Due to recent directives from the government, stores & malls are temporarily closed. This is the reason you are unable to find a C&C store currently on our website. We appreciate your patience & advise you to place a home delivery order in the interim.           11:10 AM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            11:10 AM, 23rd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:11 AM, 23rd Mar                     User                    thank you           11:12 AM, 23rd Mar                     User                    done           11:12 AM, 23rd Mar                   Shivani                    You're most welcome.           11:12 AM, 23rd Mar                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           11:12 AM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/559548