Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Mar 2020 06:19:37 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hai           10:14 AM, 23rd Mar                     User                    I had given two return orders...           10:14 AM, 23rd Mar                     User                    9773044252           10:15 AM, 23rd Mar                     User                    9772696405           10:15 AM, 23rd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           10:16 AM, 23rd Mar                     User                    As mentioned the itms r not yet collected...just wanted to know whn they wil b picked up from here           10:16 AM, 23rd Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           10:17 AM, 23rd Mar                     User                    K           10:17 AM, 23rd Mar                   Shivani                    We can see that you have created the return request on 20 March, 2020 for both the orders.           10:18 AM, 23rd Mar                   Shivani                    Our courier team will contact you in 3 - 5 working days for the collection of the items.           10:18 AM, 23rd Mar                     User                    K           10:18 AM, 23rd Mar                   Shivani                    Is there anything else I can help you with?            10:18 AM, 23rd Mar                     User                    No...thanks           10:19 AM, 23rd Mar                     User                    :+1:           10:19 AM, 23rd Mar                   Shivani                    You're most welcome.           10:19 AM, 23rd Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           10:19 AM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/559412