Subject: Ticket Assigned - Conversation with Pedalling Plane
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 22 Mar 2020 11:42:59 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pedalling Plane Pedalling Plane                    Hi           03:24 PM, 22nd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:31 PM, 22nd Mar                     Pedalling Plane                    Can u plz reply about the refund           03:32 PM, 22nd Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           03:33 PM, 22nd Mar                     Pedalling Plane                    It’s 15 days over           03:34 PM, 22nd Mar                     Pedalling Plane                    when the money credited to my account?           03:34 PM, 22nd Mar                   Shivani                    Kindly share your order number.           03:35 PM, 22nd Mar                     Pedalling Plane                    6467764329           03:36 PM, 22nd Mar                   Shivani                    Thank you for the detail.           03:37 PM, 22nd Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           03:37 PM, 22nd Mar                     Pedalling Plane                    Ok           03:40 PM, 22nd Mar                   Shivani                    We would like to inform you that we have processed the refund on 8 March, 2020.           03:40 PM, 22nd Mar                   Shivani                    The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           03:40 PM, 22nd Mar                   Shivani                    Is there anything else I can help you with?            03:41 PM, 22nd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           03:42 PM, 22nd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:42 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/556056