Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Mar 2020 10:07:44 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           01:59 PM, 22nd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:59 PM, 22nd Mar                     User                    IM trying to place an order and keep on getting below erro rmessage           02:00 PM, 22nd Mar                     User                    Sorry, your payment attempt has failed. Please try a different card or payment method.           02:00 PM, 22nd Mar                     User                    I tried different cards but getting the same issue           02:00 PM, 22nd Mar                     User                    I have placed couple of orders before from ur site so I normally knows how it works..           02:00 PM, 22nd Mar                   Shivani                    We sincerely apologise for the inconve
 nience caused to you.           02:03 PM, 22nd Mar                   Shivani                    We request you to please clear the cache and cookies of your browser and then try it again.           02:04 PM, 22nd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           02:07 PM, 22nd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:07 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/555514