Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Mar 2020 08:18:23 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to know my order will come today or tomorrow           12:01 PM, 22nd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:01 PM, 22nd Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           12:02 PM, 22nd Mar                     User                             12:03 PM, 22nd Mar                   Shivani                    Thank you for the details.           12:06 PM, 22nd Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:06 PM, 22nd Mar                     User                    Ok           12:08 PM, 22nd Mar                   Shivani                    We would like to inform you that your order is out for delivery.           12:10 PM, 22nd Mar                   Shivani                    Our courier team will contact you soon to arrange the delivery.           12:10 PM, 22nd Mar                   Shivani                    Is there anything else I can help you with?            12:10 PM, 22nd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:12 PM, 22nd Mar                     User                    Can you give me number of shipping company           12:13 PM, 22nd Mar                   Shivani                    We are sorry this is our internal courier team and we do not have their contact number.           12:15 PM, 22nd Mar                   Shivani                    However, they will contact you before delivering the order.           12:15 PM, 22nd Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:18 PM, 22nd Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:18 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/554946