Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 22 Mar 2020 07:54:56 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good morning           11:45 AM, 22nd Mar                     User                    Good morning           11:45 AM, 22nd Mar                     User                    I have a query regarding delivery           11:46 AM, 22nd Mar                     User                    I want to place an online order. Is it possible that it can be delivered today? I’m based in Abu Dhabi           11:46 AM, 22nd Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           11:47 AM, 22nd Mar                   Shivani                    We would like to inform you that the orders usually delivered within 2 - 3 working days.           11:48 AM, 22nd Mar                     User                    The website says 1-2 working days           11:49 AM, 22nd Mar                   Shivani                    We are sorry to inform you that it is only for some areas.           11:49 AM, 22nd Mar                     User                    So it better to shop in store? Because you’re saying there’s no chance it will be delivered today?           11:50 AM, 22nd Mar                   Shivani                    Yes, the order will be delivered within 2 - 3 working days.           11:50 AM, 22nd Mar                     User                    Okay thank you. I thought delivery would be more efficient, given our current global crisis           11:50 AM, 22nd Mar                   Shivani                    You're most welcome.           11:52 AM, 22nd Mar                   Shivani                    Is there anything else I can help you with?            11:52 AM, 22nd Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           11:54 AM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/554872